Privacy Policy

At LazyStay Hospitality, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data across all our hotel services and digital platforms.

1. Information We Collect

Full name, contact number, email address
Booking details and stay preferences
Government-issued ID details (as required by law)
Payment details processed via secure third-party gateways
Website usage data, IP address, and browser details

We do not store your credit/debit card information. All transactions are encrypted and securely handled by certified payment providers.

2. How We Use Your Information

Confirming and managing room bookings
Providing guest services and customer support
Improving hotel facilities and website experience
Sending booking confirmations and important updates
Sharing promotional offers (only with your consent)

3. Information Sharing

LazyStay Hospitality does not sell or rent your personal data. Information may only be shared with:

Authorized payment and booking partners
Government authorities if required by law
Technology providers assisting in hotel operations

4. Cookies & Website Tracking

We use cookies to enhance your browsing experience and improve our services, including:

Remembering your booking preferences and theme selection
Analyzing website performance
Improving navigation and usability

You may disable cookies in your browser settings if preferred.

5. Data Security

We implement strict security protocols including HTTPS encryption, secure servers, limited access controls, and industry-standard safeguards to protect your personal data from unauthorized access.

6. Your Rights

Request access to your personal information
Request correction or deletion of data
Withdraw marketing consent at any time

For any privacy-related concerns, please contact us at gm@lazystay.in.

7. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.